Our Privacy & Security Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or shop with us online. We are committed to respecting the privacy and security interests of all visitors to our website. We are the sole owner of the information collected on this site. We will not disclose, sell, share or rent this information to any other individual or entity except as disclosed in this statement.
Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All information sent to this site is protected by SSL session (https), the industry standard in protecting against disclosure to third parties.
Collection and Use of Personal, Non-Personal Data
We reserve the right to log and analyze information gathered from a user’s visit to this website. This information includes personal (name, email address) and non-personal (browsing patterns, number of site logins) data as outlined below.
Personal Data Collection and Use
Personal data is collected when users provide information to us. As an example, a user may request to be added to our email communications. Additionally, when a user creates a new online account on this site, personal data, including, but not limited to, name, email address, and phone number are captured. We use this information in a number of ways as part of normal business communications. Personal data may also be used to communicate marketing or promotional information that we feel may be of interest to you. As a user, you have the option to unsubscribe from marketing or promotional email communications at any time.
Non-Personal Data Collection and Use
Non-personal data collected include your web usage patterns when you interact with this website. We use tracking technologies to capture data that is intended to better understand how users interact with our website, measure the success of marketing campaigns, and to ensure that the user experience is optimized.
Tracking Technologies
This website uses technologies like cookies, tags, scripts, and logs to capture details specific to your browsing patterns when you visit our website pages. We use third-party analytics packages to make sense of this data and understand how users interact with our site. None of the information collected is personally identifiable.
Analytics Software
We use various analytics software which all operate similarly. These applications are technology services that help us better understand your experiences on this website (e.g. how much time you spend on which pages, which links you choose to click, what you do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. These services use cookies and other technologies to collect data on your behavior and your devices; in particular device IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website. They store this information in a pseudonymized user profile. Neither they nor we will ever use this information to identify individual users or to match it with further data on an individual user.
Disclosure of User Data to Third Parties
We do not share non-personal data, as described above, with third parties.
Third-Party Links
This website contains links to other sites. Please be aware that we are not responsible for the content, security, or privacy practices of any other sites. These linked sites are only for your convenience and therefore you access them at your own risk.
Account
We reserve the right, in its sole discretion and without prior notice, to discontinue user accounts and/or passwords for any reason whatsoever.
Periodic Updates
Please check this page for periodic updates on our policies regarding any personal information you've provided to us via our website. Thank you for visiting us online. We appreciate the opportunity to serve you.
SMS Privacy Policy
Information Collection
When you subscribe to our SMS notifications, we collect the following information:
- Phone Number: Required to send you SMS messages.
- Consent Records: Documentation of your consent to receive SMS messages from us.
Use of Information
We use the information collected to:
- Send you transactional messages related to your purchases or account.
- Provide updates, promotions, and offers.
- Respond to your inquiries and provide customer support.
- Conduct surveys and obtain feedback to improve our services.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your information is stored in secure environments and is accessible only by authorized personnel.
Opt-Out and Unsubscribe
You may opt-out of receiving SMS messages at any time by:
- Replying “STOP” to any SMS message you receive from us.
Upon receiving your opt-out request, we will promptly remove your phone number from our SMS list. You may continue to receive service-related messages as necessary.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our SMS services, provided they agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Your Rights
You have the right to:
- Access and review the information we hold about you.
- Request corrections to any inaccurate information.
- Request deletion of your information, subject to legal and contractual obligations.
Changes to This Policy
We may update this SMS Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Effective Date." Your continued use of our SMS services after any changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this SMS Privacy Policy, please contact us at:
- Phone: (661) 254-7300
- Email: info@bicyclejohnsscv.com
- Address: 26635 Valley Center Dr, Santa Clarita, CA 91351
By subscribing to our SMS notifications, you acknowledge that you have read, understood, and agreed to the terms of this SMS Privacy Policy.
Effective as of May 17th, 2024